FAQs

At TechBase Pk, we believe in originality. Our policy is to ship 100% branded products, and we stand by it. As such, every product you find at Telemart, whether it’s for Rs. 200 or Rs. 200,000, is 100% genuine.
While we try to get your product into your hands as fast as possible, all online orders usually take 24-72 hours to be there. In sporadic cases, such as when we specially import a product for you, it may take up to 5 working days.
Yes, we do! If the product you receive is not up to your standards by some rare chance, all you have to do is call or email us and let us know within seven days of receiving the product. Once we receive your claim, we’ll wait for your product to arrive by a courier of your choice and payment, and we’ll exchange it for a product agreed upon.
You can receive it at a private address (home, work, or a drop point), but never a post office box or any other public place.
It takes 3-4 business days for your order to be delivered to your doorstep.

 

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